Medication enquiry

Can’t find the medication you need?

ZiBuntu now has a real protected medication enquiry flow for signed-in users. If a medication is not listed, you can continue into the payer enquiry workspace and submit a structured sourcing request properly.

Search term: Iron supplements

Best route: search first, then move into the protected enquiry flow if the medication is still not listed.

Already have a ZiBuntu account

Sign in first so the enquiry can be tied properly to the correct payer, beneficiary, and downstream pharmacy workflow.

Still browsing publicly

Review the pharmacy catalogue again and only continue into enquiry if the medication you need is still not visible on the platform.

Best next action

Use the protected enquiry flow

The sourcing flow is now wired into the payer workspace using the existing medication request system, so enquiries stay beneficiary linked and visible to operational teams.

How the enquiry flow works

Three clean operational steps

01

Capture the request

The user submits the medication name, form, strength, quantity, and context through the protected payer enquiry route.

02

Review and source

ZiBuntu reviews whether the medication can be sourced and decides which pharmacy or operational path should handle it.

03

Move into the right workflow

Approved enquiries remain inside the real operational system instead of becoming disconnected side records.

Related catalogue visibility

Similar listed products

Iron supplements

Women’s health

A women’s health support example shown in the public catalogue.

No dead ends

Keep users moving through real pages

This page now points users into real search, pharmacy, login, and protected payer enquiry routes instead of leaving them at a holding page with nowhere meaningful to go.